pre-sale service
30 years of focus on providing whole screening solutions to make your production easier
1. Understand Your Requirements
Understand your specific needs, such as screening materials, sizes, screen levels, etc., and record the data parameters for the technician’s reference.
2. Material Testing
We offer material testing options. If you need, we can purchase materials for testing and provide you with complete video and experimental data to ensure you end up with the equipment you need.
3. Customized & Design Products
According to your requirements, we will design a customized product plan for you and put it into production after the plan is finalized.
4. Production And Assembly
After confirming the plan, we start to put the material into production and send the customer the relevant photos and videos.
5. Inspection And Testing Machine
Before leaving the factory, the equipment must run continuously for 24 hours, and the test of mechanical commissioning is qualified before leaving the factory.
6. Packing And Shipping
Notify customers of shipment information to ensure smooth delivery.
after-sales services
Enjoy a worry-free after-sales service experience
Quick response support
If you encounter any application technical problems when using the product, you can contact us by phone or email at any time. We will give you a quick response by phone or email within 1 hour until you can completely solve the problem.
Worry-free service during the warranty period
The entire set of equipment provided by the company enjoys a 12-month warranty and a lifetime free design upgrade plan. For any parts that need to be repaired or replaced during the warranty period, our company will fully bear the relevant expenses.
Efficient accessories supply
Our company always has sufficient regular accessories in stock. Once the problem is confirmed, we will arrange for shipment immediately, usually ensuring shipment on the same day or the next day, greatly shortening the repair cycle.
Lifetime free after-sales service
After you receive the equipment, our after-sales staff will regularly follow up by phone or email, including reminders and guidance on maintenance, maintenance, and repairs. No matter how long the equipment has been used, we are always here to provide you with professional technical advice and help.
Our Advantages
Hundreds of professional, experienced and product-savvy service engineers are ready to provide comprehensive service support anytime.
source factory
Strictly controlling product quality, short delivery time, and competitive prices are our advantages.
30 years experience
Focusing on the screening and conveying field for 30 years and are committed to solving various industry problems.
Special Customization
We have independent R&D and production teams to support special customization.
After-sales service Systems
Complete professional after-sales service system to make your production worry-free.
